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Recruitment at Wema Bank

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October 29, 2020
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Recruitment at Wema Bank
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Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. 

Operating a network of over 125 branches and service stations backed by a robust ICT platform across Nigeria, we are committed to long-term sustainability in our business whilst maintaining the highest standards of social responsibility, corporate governance and diversity in our operations.

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Applications are invited from interested and qualified candidates to apply for Recruitment at Wema Bank

Job Purpose:

  • To contribute to business development and execution of branch sales plans to achieve desirable profitability.
  • To foster a productive, value- producing relationship between the bank and customers.

Key Responsibilities/Accountabilities 

  • Delivers and maintains customer service standards at all times, for improved service delivery.
  • Logs customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
  • Provides appropriate products and services via the most suitable channel to ensure that customer needs are met.
  • Engage in business development activities and solicitation of new business; be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
  • Pro-act to changes in market place
  • Effectively convert service recovery to sales opportunities and sustained client loyalty. 
  • Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximise profit from that transaction.
  • Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
  • Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
  • Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures
  • Ensure all documentation is valid and complete in assigned portfolio.

Method of Application

Interested and qualified candidate for “Recruitment at Wema Bank” should forward their CV to: recruitment@wemabank.com using the position as subject of email.

Deadline: Not Specified

Tags: Jobs Nigeria

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